Description of Service:

Administration of email flow to reduce malware, spam and abuse of email.

Business Owner:

Administration (A&F)

UIT Service Manager:

Eric Mims

UHS Service?

Yes

How To Request:

Email security@uh.edu or Call 832-842-4695

Minimum Service Level:

M-F 8 a.m. - 5 p.m.; Level1 incidents within 1 business hour

Maintenance Windows:

As set by the vendor

Support (Tier 1):

Email security@uh.edu or Call 832-842-4695

Support (Tier 2):

Not Applicable

Support (Tier 3):

Not Applicable

Charges (if applicable):

None