Hospitality Industry Leaders Lauded at Annual Induction Ceremony 8/31/2011 8/31/2011
Leaders of STR and Tata Sons are the newest inductees to the Hospitality Industry Hall of Honor
HOUSTON, Aug. 31, 2011 — Three hospitality-industry visionaries, including the authorities
on hotel industry performance trends and the chairman of India's largest business
conglomerate, are this year's inductees into the prestigious Hospitality Industry
Hall of Honor housed at the Conrad N. Hilton College of Hotel and Restaurant Management
at the University of Houston.
Randy and Carolyn Smith, co-founders of STR (Smith Travel Research, Inc.), the global
leader in hotel market data and performance benchmarking, and Ratan N. Tata, chairman
of Tata Sons, the holding company of the Tata Group, India's largest business conglomerate
that includes Taj Hotels Resorts and Palaces, will join some of hospitality's biggest
icons and industry giants in the Hospitality Hall of Honor at the annual induction
ceremony to be held at 7 p.m. Wednesday, Oct.19, in the Conrad N. Hilton Ballroom
at the Hilton University of Houston.
"These inductees are remarkable leaders and are greatly deserving of this recognition,"
said John Bowen, dean of the Conrad N. Hilton College. "Carolyn and Randy Smith's
company is known for and respected for their STAR Report, which is used by most of
the major hotels to give managers business intelligence on how they are doing vis-à-vis
their competitive set. Ratan Tata joins our growing list of international inductees
and is the first inductee from India. His Taj Hotels are known throughout the world
and acclaimed for both customer service and luxury appointments. He is also well known
for his business acumen, as well as his philanthropic activities."
Randy and Carolyn Smith co-founded STR (Smith Travel Research, Inc.) more than 25
years ago. Randy Smith currently serves as the company's chairman, and Carolyn Smith
served as the chief operating officer for more than 20 years. The couple had the idea
of creating a database that housed the names of all hotel properties in the United
States. This concept evolved into the Hotel Census Database, which houses the information
of more than 140,000 hotels worldwide—and growing. This database is what put STR on
the map.
STR has established itself as an authority on hotel industry performance trends. The
company tracks hotel occupancy, rate and revenue for more than 42,000 hotels worldwide
through its STAR (Smith Travel Accommodations Report) report, which launched in January
1988. The STAR report has become "the source" of information for chains and management
companies. In 2007, STR expanded its benchmarking efforts outside of North America
with the creation of STR Global.
The Smith's commitment to confidentiality and accuracy has set the industry standard
since, as the story goes, they launched STR from the kitchen table of their home in
1985. Today, from its headquarters outside of Nashville, Tenn., the company gathers
lodging industry supply, demand and performance data from hotels located in more than
160 countries. Their STAR report, which shows a hotel's operating performance relative
to its competitive set, is never far from a hotel general manager's grasp. This scorecard
gives GMs—as well as the property's owner—an instant snapshot of property performance.
Randy and Carolyn Smith's tireless efforts to develop products that enhance the hospitality
industry have resulted in the STR family of companies that includes STR Global, RRC
Associates, STR Analytics and HotelNewsNow.com. STR also created the Hotel Data Conferences,
which are held annually in Nashville and London.
Ratan N. Tata is chairman of Tata Sons, the holding company of the Tata Group, India's
largest business conglomerate, which was founded by his great grandfather, Jamsetji
Tata. Since taking over as chairman in 1991, Tata has been instrumental in reshaping
the Group. During his tenure, the group's revenues have grown manifold, totaling $83.6
billion in 2010-11. The Group currently has the largest market capitalization of any
business house on the Indian Stock Market. Though headquartered in Mumbai, more than
half of the Group's revenues come from outside India.
Tata is also the chairman of the major Tata companies, which include Tata Motors (incorporating
Jaguar and Land Rover), Tata Steel, Tata Consultancy Services, Tata Power, Tata Global
Beverages, Tata Chemicals, Indian Hotels (better known as Taj Hotels Resorts and Palaces)
and Tata Teleservices. Tata serves on the board of directors of Fiat SpA and Alcoa.
He is also on the international advisory boards of Mitsubishi Corporation, the American
International Group, JP Morgan Chase, Rolls Royce, United Technologies, Temasek Holdings
and the Monetary Authority of Singapore.
Established in 1995, the Hospitality Industry Hall of Honor recognizes industry leaders
who have made extraordinary contributions to American and international business and
society. The inductees' achievements are now memorialized in commissioned portraits
in the new Hall of Honor Gallery in the newly renovated Hilton University of Houston's
lobby, and in Hilton College's new Massad Family Library Research Center and Hospitality
Industry Archives, which contains archival documents and memorabilia from the companies
the inductees conceived and built.
A Board of Overseers, which includes representatives from the American Hotel & Lodging
Association, the National Restaurant Association, Hilton College and past inductees
or their representatives, nominate and elect each year's Hall of Honor inductees.
The inaugural Hospitality Hall of Honor class of 1996 included four inductees—J. W.
Marriott, Conrad N. Hilton, Vernon Stouffer and Kemmons Wilson. Since then, nearly
60 industry luminaries, including Ray Kroc, Howard Johnson, Ernest and Julio Gallo,
Walt Disney and Conrad Hilton's sons, Barron and Eric Hilton, have joined them.
The event, which has grown from its inception as a gala dinner and induction ceremony
into a week-long affair featuring "Think Tank" sessions and roundtable discussions
with Hall of Honor members, allows hospitality students at the Conrad N. Hilton College
the chance to interact with industry leaders. These sessions serve not only as excellent
networking opportunities, but also as extensions of classroom and experiential learning.
An industry luncheon and a reunion dinner for the former inductees round out the week's
activities. All aspects of this event are managed and run by a student board of directors.
"The most unique aspect of Hall of Honor is that it brings a number of the top leaders
from the various sectors of the industry together, in one place, to have a dialogue
with our students," added Bowen. "The other exciting thing is that our students are
running the event. This gives them a great sense of accomplishment and the networking
opportunities that open doors."
The 16th Annual Hospitality Industry Hall of Honor festivities on Oct. 19 will begin
with a reception at 5:45 p.m., followed by the ceremony and dinner at 7 p.m. The event
is black tie optional. Think Tank sessions with industry leaders, who will discuss
a number of current hospitality topics, will be held Oct. 18 and 19. For more information
on Hall of Honor events, or for ticket information, contact faculty mentor Alexis
Hoey at 713.743.2432 or ahoey@uh.edu.
Contact:
Debbie Maurer
713.743.5594
dkmaurer@uh.edu